Police Department

We are a full service law enforcement agency committed to OUR community. Working together to make Norton a better place to live, work, & raise a family.
The Norton Police Department is located in the lower level of City Hall at 301 E. Washington, Norton. The Department is comprised of six Officers and a clerk.

OUR VISION

Norton shall be a community where all can live safely and without fear, protected by a police department with the highest ethical and professional standards. We are dedicated to maintaining the community’s high quality of life & safety by recognizing and adjusting to the changing needs of our community.  We pledge in partnership with our citizens to always work towards resolving problems and addressing needs with excellence, initiative and integrity.

OUR MISSION

The Mission of the Police Department is to work towards creating a high quality of life for Norton residents by actively working with citizens, elected and appointed officials and other government agencies to reduce crime and to protect the lives and property of the citizens from criminal acts.

In order to accomplish our mission, we will concentrate our efforts on cooperative and proactive crime prevention measures, engage in visible and directed patrol to deter crime; and we will utilize initiative, systematic investigative techniques and available technologies to identify, apprehend and bring to justice criminal offenders.

OUR GUIDING PRINCIPLES:

WE EXIST TO SERVE THE CITIZENS OF NORTON: 
We are 100 percent committed to serving the needs of the citizens that we protect and we will be responsive to the concerns of the public.


WE BELIEVE IN THE PERSONAL TOUCH: 
Every citizen that we have contact with must be made to feel that he or she is receiving the utmost in personal attention and service; no matter how difficult the circumstances. We create a satisfied citizen when our decisions and actions are done intelligently and professionally.


WE ARE FIRM, FAIR, AND CONSISTENT: 
When we are firm, fair and consistent we earn respect and understanding. We need not apologize for our crime fighting activities. When we are clear and concise in our words and deeds we promote conduct that is responsive and sensitive to the community we serve. We will complete all of our tasks in a highly professional, reasonable and effective manner.